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Introduction
1. Subprocessors that process personal data2. Project-data and infrastructure providers3. Changes to this list4. Marketing website vendors

Subprocessors

Version 1.0 · Takes effect · Last updated

A subprocessor is a third party that Solesca Energy, Inc. engages to process personal data on behalf of its customers in order to provide the Services. This list is referenced by Section 7 of the Data Processing Addendum and is kept current here.


1. Subprocessors that process personal data

Subprocessors that process customer personal data
SubprocessorPurposeData processedLocation
Amazon Web ServicesHosting, database, file storage, authentication (Cognito), email delivery (SES), ARGUS inference and loggingAll account data and Customer ContentUnited States (us-east-2, with backups in us-west-2)
StripePayment processingBilling contact, payment instruments, invoice amountsUnited States
Google LLC (Maps Platform)Geocoding, place search, static maps and map tilesSite addresses, coordinates, typed search strings and connection information for browser requestsUnited States
Slack TechnologiesRelays in-app support requests to Solesca staffMessage text, user email, page URL, browser details, design identifier and screenshot linksUnited States

2. Project-data and infrastructure providers

The following providers support simulations, terrain and imagery. They receive data such as coordinates and design parameters. Depending on context, site information can be personal data. Providers contacted directly by a browser also receive connection information such as IP addresses and browser details; applicable data-protection obligations apply where personal data is processed.

Project-data and infrastructure providers
ProviderPurposeData sent
DNVSolarFarmer energy simulationDesign and system parameters
GPXZElevation dataCoordinates
European Commission Joint Research Centre (PVGIS)Horizon profilesCoordinates
Esri, Microsoft Bing Maps and GoogleSatellite imagery tilesTile coordinates and browser connection information
NearmapHigh-resolution imagery when a customer supplies its own Nearmap API keyTile coordinates, the supplied API key and browser connection information; the customer’s own agreement with Nearmap applies

3. Changes to this list

Before a new subprocessor processes customer personal data, Solesca updates this page and emails the Owners and Admins of each customer organization at least thirty (30) days in advance. A customer may object in writing within that period on reasonable data-protection grounds; if Solesca cannot reasonably accommodate the objection, the customer may terminate the affected Services before the change takes effect and receive a pro-rata refund of prepaid subscription fees for the unused remainder of the term. Where applicable law and transfer clauses permit an emergency replacement without advance notice to keep the Services secure or available, Solesca notifies customers as soon as practicable and customers have thirty (30) days from that notice to object. If the objection cannot reasonably be accommodated, the customer may terminate the affected Services within thirty (30) days after Solesca communicates that outcome, with the same pro-rata subscription refund. The full terms are in Section 7 of the Data Processing Addendum.

Email privacy@solesca.com with questions about this list.

4. Marketing website vendors

Vendors used for the marketing website (Google Analytics, Google Ads conversion measurement, Apollo.io, HubSpot and Calendly) may receive website visitor and business contact information. They are not embedded analytics or advertising tools in the authenticated platform. Google Fonts and jsDelivr also serve resources used by the website or platform and receive browser connection information. They are described in the Privacy Policy and the Cookie Policy, not here.


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Chicago, IL 60640

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Email: contact@solesca.com

Phone: (312) 899 - 6750

Chicago, IL 60640


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