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Contents

Introduction
1. Subprocessors that process personal data2. Service providers that receive project data only3. Changes to this list4. Marketing website vendors

Subprocessors

Version 1.0 · Takes effect · Last updated

A subprocessor is a third party that Solesca Energy, Inc. engages to process personal data on behalf of its customers in order to provide the Services. This list is referenced by Section 7 of the Data Processing Addendum and is kept current here.


1. Subprocessors that process personal data

Subprocessors that process customer personal data
SubprocessorPurposeData processedLocation
Amazon Web ServicesHosting, database, file storage, authentication (Cognito), email delivery (SES), ARGUS inference and loggingAll account data and Customer ContentUnited States (us-east-2, with backups in us-west-2)
StripePayment processingBilling contact, payment instruments, invoice amountsUnited States
Google LLC (Maps Platform)Geocoding, place search, static maps and map tilesSite addresses, coordinates and typed search stringsUnited States
Slack TechnologiesRelays in-app support requests to Solesca staffMessage text, user email, page URL, browser details, design identifier and screenshot linksUnited States

2. Service providers that receive project data only

The following providers receive project data such as coordinates and design parameters, but no personal data.

Service providers that receive project data only
ProviderPurposeData sent
DNVSolarFarmer energy simulationDesign and system parameters
GPXZElevation dataCoordinates
European Commission Joint Research Centre (PVGIS)Horizon profilesCoordinates
Esri, Microsoft Bing Maps and GoogleSatellite imagery tilesTile coordinates
NearmapHigh-resolution imagery when a customer supplies its own Nearmap API keyTile coordinates; the customer’s own agreement with Nearmap applies

3. Changes to this list

Before a new subprocessor processes customer personal data, Solesca updates this page and emails the Owners and Admins of each customer organization at least thirty (30) days in advance. A customer may object in writing within that period on reasonable data-protection grounds; if Solesca cannot reasonably accommodate the objection, the customer may terminate the affected Services before the change takes effect and receive a pro-rata refund of prepaid subscription fees for the unused remainder of the term. Where a subprocessor must be replaced without advance notice to keep the Services secure or available, Solesca notifies customers as soon as practicable and the same objection process applies from that notice. The full terms are in Section 7 of the Data Processing Addendum.

Email privacy@solesca.com with questions about this list.

4. Marketing website vendors

Vendors used only by the marketing website (Google Analytics, Google Ads conversion measurement, Apollo.io, HubSpot forms and Calendly) do not process customer data from the Services. They are described in the Privacy Policy and the Cookie Policy, not here.


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Chicago, IL 60659

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Phone: (312) 899 - 6750

Chicago, IL 60659


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